बैंक ऑफ बड़ौदा में कस्टमर केयर से कैसे बात करें? - baink oph badauda mein kastamar keyar se kaise baat karen?

These are the other credit card related issues that you can enquire about on this toll-free number. You could call the toll-free number 1800-223-224 or send an email to [email protected] with the subject line mentioning the specific code of your enquiry (given below):

• Status of your credit card application: AS (application reference number)
• Card query: CQ (credit card number)
• PIN query: PQ (credit card number)
• Auto debit: AD (credit card number)
• Limit enhancement: LE (credit card number)

Bank of Baroda Credit Card Grievance Redressal

There are three levels of grievance redressal at Bank of Baroda if your issue has not been resolved by calling the toll-free number. These are:

• Level 1: Email your grievance to [email protected]. You should get a response within 3 working days.
• Level 2: Email your grievance to [email protected]. You should get a response within 2 working days.

If your issue has not been successfully resolved at any of these levels, you can email your grievance to [email protected]

Write to Bank of Baroda

If your issue has not been resolved even after escalating it to level 3, then you can write to the Head of Customer Service, Ms. Jyoti Jain, at the following address:

BOB Financial Solutions Limited

2nd Floor, Baroda House,

Behind Dewan Shopping Centre,

SV Road, Jogeshwari (W),

Mumbai – 400 102

It is important to have the following information handy before you make the call - your name, credit card number, email address (if registered), and contact phone number.

FAQs on Bank of Baroda Credit Card Customer Care

1. How can I get my credit card unblocked?

   You can get your Bank of Baroda (BoB) credit card unblocked by calling the Bank of Baroda customer care number and requesting them to get your card unblocked. You will have to provide your KYC details to get your card unblocked. You can also get your card unblocked by sending an SMS, email, through net banking, or by simply visiting the nearest BoB branch.

2. What is hot listing of credit card?

   Hot listing of credit card means getting your credit card in case of theft or misuse. Hot listing prevents your credit card from getting misused further.

3. When can I get in touch with a BoB customer care executive?

   The toll-free number through which you can get in touch with a credit card customer care executive is available 24x7 including through IVR service too. Regardless of wherever you are and the timing, you can dial the toll-free number to get in touch with a BoB customer care executive.

4. What should I do if I lose my credit card?

   You must first of all immediately get in touch with a BoB customer care executive and inform them about the loss of your credit card and request to get your card blocked. You will also be required to file an FIR by visiting the nearest police station and submit a copy of the same to the bank.

5. My credit card is damaged. How can I get a replacement?

   You can contact the BoB customer care service informing them of your card being damaged. The executive will take you through the process of applying for a replacement card. You can also apply for a replacement card through net banking or mobile banking. You can also visit the nearest branch of BoB and ask for a replacement of your credit card. A representative from the bank will help you.

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If your grievance is still not redressed, you can escalate your concern to the Regional/Zonal level PIO's:

Level 2

If your grievance is still not redressed at Regional/Zonal level, you can escalate your concern to the Functional Heads of Corporate Centre for customer's complaints:

Functional Heads of Corporate Centre, Mumbai

Level 3

If you are not satisfied with the response received, you may escalate your concern to Principal Nodal Officer:

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बैंक ऑफ बड़ौदा में कैसे बात करें?

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